DJ RENKUN ("the Performer", "we", "us") respects your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it.
We collect information you provide directly to us, such as your name, email address, phone number, event date, venue, and any other details you share through our enquiry form, email, or phone when booking or enquiring about our services. We take reasonable steps to protect this information from misuse, loss, and unauthorised access, and retain it for as long as necessary to fulfil the purposes outlined in this policy, including any legal, accounting, or reporting requirements.
Our website uses third-party analytic software to understand how visitors use our site, including page views and interactions. This data is generally aggregated and is not used to personally identify you.
Our enquiry and booking forms are powered by Dubsado, a third-party client management platform. Any information you submit through these forms is collected and stored by Dubsado on our behalf, in accordance with their own privacy practices.
We use the information we collect to respond to enquiries, prepare quotes, plan and deliver our DJ and MC services, process payments, and communicate with you before, during, and after your event. We may also use your contact details to follow up after your event or, with your consent, for occasional marketing communications.
As outlined in our Terms & Conditions, we may capture photos and videos during your event for promotional purposes, including on social media and our website. We use discretion when selecting and sharing this content. If you have any objections to specific content being captured or shared, please notify us in writing prior to your event.
We do not sell your personal information. We may share information with trusted third-party service providers who assist us in operating our business (such as Dubsado for booking management and payment processing), where required by law, or with your consent.
You may request access to, correction of, or deletion of your personal information held by us at any time by contacting us using the details below.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at ren@djrenkun.com.